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Deputy Head of IT at University of Skövde (2023-2024)

  • Personnel, budget, and results responsibility for 11 infrastructure technicians and support staff. Manage relationships with faculties.
  • Responsible for IT security and managing critical security incidents.
  • Drafted university policy for using AI-powered tools.
  • Initiated a pulse survey of the work environment to be scaled up to the department level.
  • Initiated a university-wide baseline survey of employees’ and students’ satisfaction with IT delivery.