Led a team of 11 infrastructure technicians and support staff: personnel, budget, IT security, and relationships with the university's faculties.
Drafted practical guidelines for AI tool use after noticing staff were already using chatbots, knowing a formal legal process would take months. Also initiated a pulse survey on the team's work environment and a university-wide baseline on employee and student satisfaction with IT services.
- Manager design & architecture at Arbetsförmedlingen (2026)
- Acting unit manager at Arbetsförmedlingen (2025)
- Manager of Strategy Section at Arbetsförmedlingen (2025)
- Acting manager of Core Services at Arbetsförmedlingen (2024-2025)
- Deputy Head of IT at University of Skövde (2023-2024)
- Support Manager at Arbetsförmedlingen (2019-2023)
- Unit Manager at Skaraborgs Sjukhus (2015-2019)
- Mother tongue teacher at Skövde Kommun (2014-2015)
- Mother tongue teacher at Mariestads Kommun (2014-2015)
- Training & Quality Manager at Transcom Sweden (2013-2014)
- Customer Experience Manager (acting) at Transcom Netherlands (2013)
- Operational Training & Quality Manager at Transcom Netherlands (2012-2013)
- Transcom Netherlands, Training & Quality Manager (2011-2012)
- Country Account Manager (deputy) at Transcom Netherlands